The team at Hammack Service is the best! From Virginia and Kathy (who usually take the calls when I've called in) being helpful, caring, quick to respond and friendly, to the technicians like Ryan and Al who have been honest, helpful, and knowledgeable, I would recommend Hammack to anyone needing any air or heating work done!
Our AC went out Wednesday night. I called Thursday at 7:20am and was surprised that they answered. They were able to get a technician out that day and fix our problem while doing our annual contract service. Great customer service! Thank you Hammack!
I have used Hammack for the last several years and I think they're outstanding. My AC went out today, called them this morning and Mike was out by 12:30 p.m. Mike has been the technician the past several times and he's done good, honest work. Today, was very minor and he didn't try to up sell me -- he even cleaned some leaves out of the unit just because he was here. Highly recommend.
Top-notch in all aspects. Called over a Sunday and got a response and an arrival time that same day, and the multi-tiered problem led to calling over a holiday and again getting a committed arrival time for the very next morning. Tech Ryan was excellent, no upselling or pressure plus full explanation of his assessment, recommended solution, and explanation of results after completion of repairs. Ryan's honesty and integrity, along with the unheard-of responsiveness of Cathy and Virginia, will make me a customer for life. Great job!!
We've been using hammack for 7 years. And they have always been great. They show up on time, are accommodating on short notice and have respectful and knowledgeable technicians. We have older units in our home both ac and heat, and they have never tried to scam us. We have the annual check up service package and it is one of best service decisions we have made with our home.
These folks are very helpful, knowledgeable, honest, fair & extremely easy to deal with. We've used them for 17 years & the customer service is exceptional - it reminds me of how things used to be when good customer service was the norm, not the exception. Again, their customer service is *outstanding* - you cannot do better if you need A/C service or a new A/C system. They saved me time, trouble & money. Highly recommended!
I have been using Hammack for at least 10 years. The service has been excellent, the techs knowledgeable and helpful. I started using them on the recommendation of an engineer I knew at Lennox. He said he used the and so did many of the executives at Lennox. I can see why. Today they saved us from having to cancel a visit by grandchildren from the North and having to move into a motel. Our coil was leaking badly needed replacement. Hammack came through for us! Thank you for your service!